Protecting your privacy is one of our main goals.

This Cookies and Privacy Policy sets forth the terms and conditions under which E.Timóteo LDA (hereinafter E.TIMÓTEO), headquartered at Rua Princial 1 2510-018 Óbidos, Portugal, is permanently committed to the online protection of its customers. customers and / or users of its IT platform.

This document is therefore intended to disclose our Privacy Policy, and specifically the terms and conditions under which your personal data are processed in the context of the provision of the services by E.TIMÓTEO, so that you can give your consent in a free and informed manner to the treatment in question when this is necessary for the rendering of the services subscribed, as it results from our website.

Please note that on the various pages of the E.TIMÓTEO website where personal data are collected for the purpose of providing the services we provide, specific information will be published in accordance with the provisions of Article 13 of the EUROPEAN PARLIAMENT'S REGULATION (EU) 2016/679 AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC – General Regulation on Data Protection (hereinafter referred to as " , “Regulations") for its analysis before providing the personal data we requested and collected, as referred to above.

The information and personal data that you or we have access to in connection with the provision of the various services by E.TIMÓTEO will be treated in accordance with the provisions of the Regulation and with the obligations of confidentiality to which all E.TIMÓTEO employees are contractual and legally bound.

According to the provisions of the Regulation, the processing of personal data carried out by E.TIMÓTEO is subject to the principles of lawfulness, loyalty and transparency; limitation of purpose; minimization of data and accuracy; limitation of conservation; integrity and confidentiality and responsibility.


A personal Data Protection Officer (DPO) is available to provide you with any information regarding the treatment of your personal data by E.TIMÓTEO, including the list of our subcontractors with regard to the protection of personal data. It is possible to contact the DPO by sending an email to [email protected]


As the processing of personal data, we understand in the express terms of the Regulation “an operation or a set of operations carried out on personal data or on personal data sets, by automated or non-automated means, such as collection, registration, organization , the structuring, preservation, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or any other form of disclosure, comparison or interconnection, limitation, elimination or destruction. “
Please note that personal data collected by us, depending on your decisions about the services to be subscribed and the respective mode of use (hereinafter only “Personal Data").

The personal data processed through our website are as follows:

The software systems and procedures used to operate our website acquire, during their normal operation, some personal data whose transmission is implied in the use of Internet communication protocols. These are information that is not gathered to be associated with identified stakeholders, but which by its very nature could, through processing and association with data maintained by third parties, enable users to be identified. This category of data includes IP addresses or domain names of users who connect to our website, addresses in the Uniform Resource Identifier (URI) notation of the requested resources, the time of the request, the method used to send the request, request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (success, error, etc.) and other parameters related to the operating system. This data is used for the sole purpose of obtaining anonymous statistical information about the use of our website and to verify its correct functioning, to identify anomalies and / or abuse and are eliminated immediately and definitively after the treatment in question. The data in question can be used to determine the liability in case of crimes against E.TIMÓTEO or third parties committed through our website.

Cookies are small text files that the online portals visited by the user send and register on your computer or mobile device, and then be retransmitted to the same portals online on a next visit. Thanks to cookies, the online portal remembers user actions and preferences (such as login data, chosen language, font size and other display settings, etc.) so that they are shown again when the user re-visit that online portal or navigate from one page to another. Cookies are thus used to perform computer authentication, session monitoring, and storage of information about the activities of users accessing one and can also contain a unique identification code that allows monitoring of user navigation within the online portal itself statistical or advertising purposes. While browsing an online portal, you may also receive cookies from online portals or web servers on your computer or mobile device other than those you are visiting (so-called “third-party cookies"). Some operations can not be performed without the use of cookies, which in some cases are thus technically necessary for the operation of the online portal itself.
There are several types of cookies, depending on their characteristics and functions, and these can remain on the user's computer or mobile device for different periods of time: so-called session cookies, which are automatically deleted when the browser is closed; so-called persistent cookies, which remain on the user's equipment for a predetermined period of time.

In accordance with the legislation in force in Portugal, the use of cookies does not always require express consent on the part of the user. In particular, “technical cookies", that is, those used for the sole purpose of transmitting a communication through an electronic communications network, or to the extent strictly necessary to provide a service expressly requested by the user, are not required for such consent. These are, in other words, cookies that are indispensable for the functioning of the online portal or necessary to carry out activities requested by the user, namely: “cookies analytics" when used directly by the online portal manager to collect aggregated information about the number of users and how they visit the website, browsing or session cookies (to be authenticated), functionality cookies that allow the user to navigate according to a series of selected criteria (for example , the language, the products selected for purchase) in order to improve the service provided to the same. For “profiling cookies", vice versa, ie those intended to create user profiles and used to send advertising messages in accordance with the preferences expressed by the user in the context of Internet browsing, consent is required the user. There are several cookies that can be unmarked, except for the cookies of third parties in relation to which the user must refer directly to the respective methods of marking and clearing the respective cookies, indicated through the links:

  • Essential cookies: navigation or session and strictly necessary for the functioning of the online portal or to allow the user to use the contents and services as requested.
  • Cookies analytics, which allow you to understand how the online portal is used by users. With these cookies no information is collected about the user's identity, nor any personal data.
    The information is treated in an aggregated and anonymous way.
  • Functional Cookies, this is used to activate specific features of the online portal and a number of selected criteria (for example, the language, products selected for purchase) in order to improve the service provided.
  • Profile creation cookies, used to send advertising messages in accordance with the preferences expressed by the user in the scope of Internet browsing.
  • Third-party cookies, that is, cookies from online portals or from web servers other than the Holder, used for the purposes of those third parties, including also profiling cookies. It is necessary that those third parties, listed below with their respective links to the privacy policies, are independent holders of the treatment of the data collected through the cookies served by them; therefore, the user should consult their policies regarding the processing of personal data, information and consent forms (marking and clearing their respective cookies). As a complement, it is also noted that E.TIMÓTEO does what is reasonably required to be able to monitor the cookies in its online portal. These are updated on a regular basis on the landing page in the link below, where we give transparency on cookies sent directly by E.TIMÓTEO and its purpose, and with specific reference to cookies sent by third parties through our online portal. For these cookies, we provide the following links to third-party privacy statements: to these third parties, as noted above, we assign the responsibility to provide the privacy statement and to collect user consent. This responsibility refers not only to the cookies that third parties send directly, but also to any additional cookies that are sent through our online portal because of the use of services that the third parties themselves benefit from. In relation to these cookies, sent by service providers of these third parties, E.TIMÓTEO can not exercise any control and knows neither its characteristics nor its purposes.

The following are links to information about third-party cookies.


Cookies management instructions in the main browsers:

Internet Explorer




Cookie settings
You may block or delete (in whole or in part) the essential cookies or functionality through specific functions of your browser. However, the user is informed that the non-authorization of the essential cookies may make it impossible to use the online portal, the visualization of its contents and the use of the respective services. Inhibiting functionality cookies may mean that some services or certain features of the online portal are unavailable or not working correctly and you may be required to change or manually enter some information or preferences each time you visit the online portal


The processing of personal data that we intend to perform, with your specific consent and expressed when necessary, has the following purposes:

a) Permit the provision of the Services requested by you, including the collection, storage and processing of data for the operational, technical and administrative management of the commercial and contractual relationship related to the provision of the Services and for the performance of related communications with said relationship of E.TIMÓTEO with the client;

b) Allow the navigation and consultation of the website of E.TIMÓTEO;

c) To respond to requests for assistance or information, which E.TIMÓTEO may receive via email, telephone or via the appropriate form available on its website. With regard to replies to requests for assistance received by E.TIMÓTEO via the telephone, we inform you that calls can be recorded so that E.TIMÓTEO can show that it has processed your requests correctly;

d) Comply with legal, accounting and tax obligations;

e) Send direct marketing communications (by sending electronic communications) regarding services similar to those already subscribed by the Client, except in case of initial opposition or for subsequent communications. Please note that in the case of a legal person, E.TIMÓTEO may send electronic communications for the purpose of direct marketing relating to goods and services provided by the company itself or by the company of the same Group, unless the Client expressly refuses to accept such future receipt communications and to be included in the national list of legal persons expressly opposing the receipt of unsolicited communications for direct marketing purposes.

f) To elaborate studies, surveys, market statistics; in order to be able to send publicity material, information or surveys of satisfaction with a view to improving the quality of the service provided through electronic communications and / or telephone calls, or through the official E.TIMÓTEO pages in social networks;

g) To make personalized business proposals based on the products or services you have acquired, or on which you have shown interest. This process is necessary for the purposes of the data controller's legitimate interest in customizing his business proposals. You can oppose this process by sending your request to E.TIMÓTEO via the following e-mail: [email protected]

h) For exclusive purposes of security and prevention of fraudulent behavior.


The legal basis for processing personal data for the purposes indicated in points (a), (b) and (c) of the previous clause is that set out in Article 6 (1) (b) of the Regulation, since the processing in question is required for the provision of the Services subscribed by the Client. Please note that the provision of personal data for these purposes is optional, however, failure to provide such data makes it impossible to provide the Services by E.TIMOTE.
The purpose set out in point (d) above reflects a legitimate treatment of personal data under Article 6 (1) (c) of the Regulation, as such treatment is necessary for E.TIMÓTEO to which is subject.

The processing of personal data made for marketing purposes is based on the express and unambiguous consent of the Customer, in accordance with the provisions of article 6, paragraph 1 a), and article 2, paragraph c) 22 of the Regulation. The provision of your personal data for this purpose is therefore optional. If you wish to object to the processing of your personal data for direct marketing purposes, you may do so at any time by sending your request to E.TIMÓTEO via the following e-mail: [email protected]

The purpose referred to in point (h) above is based on the legitimate interest of E.TIMÓTEO in detecting fraud committed against it in accordance with Article 6 (1) (f) of the Regulation.


Your personal data may be communicated for the purposes described above to the following entities:

a) subjects who normally act as subcontractors, that is: natural or legal persons providing assistance and advice to E.TIMÓTEO in accounting, administrative, legal, tax, financial matters Your personal data may be communicated, for the purposes described above to the following entities: credit and recovery agencies; entities with which it is necessary to interact with a view to the provision of the Services or persons performing technical maintenance functions (including equipment maintenance and electronic communications);

b) Entities to which E.TIMÓTEO must communicate personal data in accordance with the applicable legislation and / or in response to requests from competent authorities, duly substantiated for this purpose;

b) Entities to which E.TIMÓTEO must communicate personal data in accordance with the applicable legislation and / or in response to requests from competent authorities, duly substantiated for this purpose;…

d) Business partners for specific purposes only in case the Client has given their express, unequivocal and specific consent for the purpose.
You may request, in writing, a list of data controllers with which E.TIMÓTEO relates to your personal data, by sending your request to E.TIMÓTEO via the following e-mail: [email protected]


The personal data processed for the purposes indicated in clause 3 shall be kept for the period of time strictly necessary for the accomplishment of those same purposes.
Thus, the following are the periods of retention of the following personal data of the client:
Personal data processed for marketing purposes when the contract between E.TIMÓTEO and the holders of personal data is no longer in force: such data may be retained until the data subject revoke the consent given. However, E.TIMÓTEO has established that it must delete them two years after the consent is given and after the termination of the service contract.
Personal data of customers made available when contracting: this type of personal data will be kept for ten years, if it respects data relating to invoicing of services and 5 years after termination of the contract if the justification for its conservation only respects the need for E .TIMÓTEO defends itself against a legal claim based on contractual or extra-contractual liability.
Personal data relevant to the fulfillment of tax obligations: Such data will be erased after 10 years of preservation, under the terms of the Tax Law.


The Client has the right to request from E.TIMÓTEO, at any time, access to their personal data, its updating or elimination, in accordance with the provisions of the Regulation. You also have the right to request the limitation of the processing of your personal data, in accordance with the provisions of article 18 of the Regulation, as well as the right to obtain your personal data in a structured format, of common use and readable by automatic device, in the provided for in Article 20 of the Regulation.
The requests in question must be sent in writing to the e-mail address: [email protected]
If you consider that the processing of your personal data violates the provisions of the applicable law, you may lodge a complaint with the competent control authority in accordance with the provisions of the Regulation.


This privacy policy has been in effect since May 25, 2018.
E.TIMÓTEO reserves the right to modify or simply update, in whole or in part, its content, in order to comply with the applicable legislation and in force at any time. E.TIMÓTEO will inform you of these changes as soon as they are introduced and will be binding as soon as they are published on the E.TIMÓTEO website, and you should periodically check them for the most up-to-date version in each at the moment of this Privacy Policy and, in particular, about the processing of your personal data carried out by E.TIMÓTEO.